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FAQ
Q: What is the production time for tiles?
A: The production time varies depending on the type and design of the tiles. Standard designs typically take 10-15 days, while custom-made tiles may require 20-25 days.
Q: What is the dispatch time?
A: Once production is complete, dispatch usually takes 3-7 days, depending on the booking line and destination.
Q: What are FOB & CIF prices?
- FOB (Free on Board): The price includes costs until the tiles are loaded onto the shipping vessel. Buyers handle shipping and insurance costs.
- CIF (Cost, Insurance, and Freight): The price covers the cost of the tiles, insurance, and freight to the destination port.
Q: Do you provide CIF or FOB pricing?
A: We offer both CIF and FOB pricing to suit customer preferences.
Please contact us for a quote based on your location and order quantity.
Q: Do you provide lab reports for the tiles?
A: Yes, our tiles undergo quality assurance testing, and we provide lab reports upon request. These reports include details on durability, slip resistance, water absorption, and other quality parameters.
Q: How do you ensure Quality Control (QC)?
A: Our QC process includes material inspection, production monitoring, and final checks before dispatch to ensure every tile meets industry standards.
Q: What documents are required for a deal?
A: Typically, the following documents are included in a transaction:
- Invoice
- Purchase Order (PO)
- Bill of Lading
- Packing List
- Quality Certification
- Customs Documentation
Q: What types of surfaces do you provide?
A: We offer a variety of finishes to cater to different design preferences, including:
- Glossy Finish – Sleek and elegant appearance
- Matte Finish – Subtle and sophisticated look
- Textured Finish – Anti-slip properties for safety
- Wooden & Stone Textures – Natural-looking alternatives
- High-Gloss Polished – Luxurious shine for premium spaces
Get In Touch
call us
+91 74868 57743
Email Us
info@zavayaexim.com
Visit Us
Ahmedabad – 380015